Victoria House Care

About Us

Dedicated to you …

Victoria House Care is a delightful Victorian Villa situated in Polegate village, approximately 4 miles from Eastbourne town centre and seafront, and within walking distance to local amenities and with excellent bus and train services. The home is comfortably furnished and provides a safe, friendly environment for all service users.

The 26 single-bedded accommodation is on three floors with a passenger lift to all floors, each room is fitted with a nurse call bell system and adequate sockets and a TV point to enable service users to make their rooms as personal and homely as they wish. The home has a cordless phone system which enables service users to make calls in private to family and friends.

Victoria House Care provides 24hr care, 7days a week, 365 days of the year and provides a service of professional care support from our dedicated team of care staff for older people. Which means that service users enjoy a high standard of living that maintains their dignity and health, also providing security in the  knowledge that there is qualified help available at all times for service users.

The ethos of Victoria House Care is to retain the quality of life and maintain the independence of the service users and to support them as needed with their individual needs, wants and wishes.

   

   

 

Meet the Team

Victoria House has a staff team of  approx. 20 who in total have an average 40+ years’ experience within the care sector, all staff within the service have received the required mandatory training as well as specialist training (Dementia, Person Centred Care, Effective communication, Life Stories) to enable them to support the service users within the service.

All staff are also supported to develop within their roles and are encouraged to complete their Diplomas in Health & Social care whether this is level 2 or 3.